Privacy Policy

 

Welcome to Faiza Foods!
At Faiza Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information: When you place an order or register an account, we may collect your name, email address, phone number, shipping address, and payment details.
  • Browsing Data: We collect information about your interactions with our website, including IP address, browser type, pages visited, and time spent on our site.
  • Cookies: We use cookies to enhance your browsing experience, remember your preferences, and track your activity on our site.

2. How We Use Your Information

  • Order Processing: To process and fulfill your orders, including sending order confirmations, shipping notifications, and tracking details.
  • Customer Support: To respond to your inquiries, provide assistance, and improve our services.
  • Marketing: To send you promotional offers, newsletters, and updates if you have opted in to receive them.
  • Website Improvement: To analyze how users interact with our site, allowing us to improve functionality and user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, or delivering products to you.
  • Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect our rights.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, or alteration. Our website uses SSL encryption to ensure your data is transmitted securely.

5. Your Rights

  • Access & Correction: You have the right to access and correct your personal information stored with us.
  • Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.
  • Account Deletion: You may request to have your account and personal information deleted by contacting our support team.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: fahimulfaysal@gmail.com
Phone: +8801704635106
Address: Shamantopur, Sotodeura, Joydebpur, Gazipur, Bangladesh